Payment Policy

Effective Date: January 17, 2025

At Gem Crown, we are committed to providing a secure and convenient payment experience for all our customers when purchasing accessories. This Payment Policy outlines the payment methods we accept, payment processing procedures, and the security measures we employ to protect your transaction. By making a purchase on our website, you agree to the terms outlined in this policy.

1. Accepted Payment Methods

We accept the following payment methods for all accessory purchases:

  • Credit and Debit Cards: We accept payments from major credit and debit cards, including:

    • Visa
    • MasterCard
    • American Express
    • Discover

  • PayPal: For secure, convenient, and fast payments, PayPal is available.

  • Other Payment Methods: Depending on availability, we may offer additional payment options such as Apple Pay and Google Pay.

All payments are processed in U.S. dollars (USD).

2. Payment Processing

  • Authorization: When you place an order, your payment method will be authorized to verify that funds are available. We will confirm payment authorization before processing your order.

  • Payment Capture: Payment will be captured once your order is processed and ready to ship. The payment will be debited from your account once the order is dispatched.

  • Order Confirmation: After your payment is successfully processed, you will receive an email confirmation containing the details of your order, including the items purchased and the total amount charged.

  • Declined Payments: If your payment is declined, we will notify you immediately. You will have the option to update your payment details or select an alternate payment method. If payment cannot be processed, your order will be canceled.

3. Security of Payment Information

At Gem Crown, we take the security of your payment information seriously:

  • SSL Encryption: All sensitive payment information is encrypted using Secure Socket Layer (SSL) technology, ensuring your payment details are securely transmitted during the transaction process.

  • PCI-DSS Compliance: We comply with the Payment Card Industry Data Security Standard (PCI-DSS), which ensures that your payment information is securely processed and stored.

4. Billing Information

Please ensure that the billing information you provide is accurate and complete. This includes your name, address, and payment details. This information is necessary to verify your payment and prevent any delays in processing your order.

  • Billing Address Verification: For security reasons, we verify the billing address with your payment provider. If the information provided does not match, your order may be delayed or canceled.

5. Sales Tax

Sales tax will be applied to orders based on the shipping address and the applicable local tax rate. The sales tax amount will be calculated during checkout and included in the final total of your order.

6. Refunds and Adjustments

  • Refunds: If you return any items or cancel your order, the refund will be issued to the original payment method used for the purchase. Please refer to our Refund and Returns Policy for detailed instructions on how to initiate a return and receive your refund.

  • Payment Adjustments: If there are any discrepancies with your payment or billing details, please contact us immediately. We will review the situation and make the necessary adjustments.

7. Payment Issues

If you encounter any issues with payment processing, or if you have questions regarding any charges, please contact us as soon as possible. We are here to help resolve any payment-related concerns.

8. Changes to Payment Policy

We may update or modify this Payment Policy from time to time. Any changes will be posted on our website with an updated Effective Date. We encourage you to review this policy regularly to stay informed about how we process payments.

9. Contact Us

If you have any questions or concerns regarding payments, please feel free to contact us:

Gem Crown
146 Evergreen St,
Jesup, Georgia (GA),
United States

Phone: (561) 964-9888
Email: contact@gemcrownn.com
Website: gemcrownn.com

Thank you for shopping with Gem Crown! We are committed to providing a secure and smooth payment process for all our customers. If you need assistance, our customer support team is ready to help.